Terms of Service

You must be at least 16 years old, or the age of digital consent where you live, or use Parlo with the consent of a parent or legal guardian. You agree to provide accurate information, keep your login credentials secure, and are responsible for activity under your account. Tell us promptly if you suspect unauthorised use.

Parlo is an AI-powered language-learning aid. The coach, corrections, pronunciation scores and feedback are generated automatically and may occasionally be incomplete or wrong. Parlo is not a human tutor, a certification, or professional advice, and we do not guarantee any specific learning outcome, exam result, or fluency level.

Parlo offers a free preview and paid monthly plans (Base and Max), each with a monthly allowance of conversation minutes. Paid plans renew automatically until cancelled. You can cancel anytime from the billing portal; access continues until the end of the paid period. Payments are processed by Stripe.

We never bill silent overage: when you reach your monthly minutes we offer a top-up or upgrade rather than charging you by surprise. Prices are shown in the app and may change; we will give notice of changes before they apply to a renewal.

If you are a consumer in the EU/EEA, you normally have 14 days to withdraw from a purchase of digital services. By starting to use a paid plan (or the preview) immediately, you ask us to begin the service during the withdrawal period and acknowledge that your right of withdrawal is lost once the service has been fully performed. Where it still applies, contact us at supportparlo@gmail.com to exercise it.

Use Parlo for your own language learning. You must not abuse, overload, probe, scrape, or reverse-engineer the Service, circumvent usage limits or security, resell or share access, submit unlawful, harmful or infringing content, or attempt to make the AI produce such content. We may limit, suspend or terminate accounts that break these rules or threaten the Service or other users.

You keep ownership of what you say and write in Parlo. You grant us the limited, worldwide licence needed to process it and provide the Service — transcription, pronunciation and grammar feedback, and progress tracking — as described in our Privacy Policy. We do not use your content to train third-party advertising models.

The Service, including its software, lesson content, designs, illustrations, brand and trademarks, belongs to Parlo or its licensors and is protected by law. We grant you a personal, non-exclusive, non-transferable right to use the Service for its intended purpose. You may not copy, distribute or create derivative works from it except as permitted by law.

We work to keep Parlo available and reliable but do not guarantee uninterrupted service. We may add, change or remove features, and may impose fair-use and cost-control limits to keep the Service sustainable for everyone.

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose and accuracy of automated feedback. This does not affect mandatory consumer rights that cannot be excluded under applicable law.

To the extent permitted by law, we are not liable for indirect, incidental or consequential losses, or for lost profits, data or opportunities. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for intentional or grossly negligent conduct), nor your mandatory consumer rights.

You may stop using Parlo and delete your account at any time from Profile → Delete account. We may suspend or terminate your access if you breach these Terms or to protect the Service; where reasonable we will give notice. On termination, the licences granted to you end and your data is handled as set out in the Privacy Policy.

These Terms are governed by the laws of the Czech Republic, without prejudice to the mandatory consumer-protection rules of the country where you live. Disputes will be subject to the competent courts of the Czech Republic, again without affecting your mandatory consumer rights.

We may update these Terms; we will post the new date above and, for material changes, notify you in the app or by email. Continuing to use Parlo after an update means you accept the revised Terms.

Questions about these Terms? Email supportparlo@gmail.com. Operator: [your legal name / business name], Bezručova 923, 667 01 Židlochovice, Czech Republic.